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Primary market research seeks
to provide the most up to date and relevant information to help management make
better decisions for their organisation. Telephone, mail, email, face-to-face
and focus group research tactics can be employed depending on the information
you need to help with your decision making.
The research is designed to
specifically provide useful and actionable information to assist management
achieve organisational goals. Research does not necessarily provide answers,
correctly undertaken it serves as an indicator of intended behavior or the
attitude of a sample, rather than a prescription for actual behavior or evidence
of everyone's attitude. This is important when undertaking primary research. As
such, Sway balances statistical research theory with common-sense.
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